Account Executive
Team
Apply now
Salary
Competitive
Location
Kuala Lumpur, MY
  • High-growth digital media organisation with 3 offices globally
  • Experience rapid career progression across our thriving business and expanding global team
  • Hybrid provides outstanding training, supportive staff, and a positive work environment in our Q Sentral office
  • In 2021 Hybrid received a investment of £13m from one of the largest banks in the UK, fuelling our next stage of growth – be part of a fast paced, client focused media agency

About Hybrid:

Hybrid creates compelling media for higher education and technology. We own and operate four specialist web brands, reaching over 38 million students, educators and tech innovators every year. Using design, data and storytelling expertise, we work with our clients to influence highly relevant audiences. We make change happen.

The opportunity:

With rapid year on year growth that continued through to 2022, Hybrid is expanding our account management function to continue our outstanding levels of client service. The Account Executive role will support the full cycle delivery of our digital media campaigns. This is a fast-paced role involving high levels of client communication (phone and video call based), internal coordination of key staff (Editorial, Digital, Creative) and first-class organisational ability to manage multiple campaigns simultaneously.

Responsibilities:

  • Support our two well established account management teams in Sydney and Bristol, working directly with Account Managers and Account Directors to coordinate advertising campaigns and directly managing the relationships with a select group of clients.
  • Work closely within our KL based digital, creative and editorial staff on client requirements
  • Liaise with stakeholders in the UK, Kuala Lumpur and Sydney on global initiatives and partake in bi-weekly team calls with full account management team
  • Act as a consistent point of contact for clients during production and live phases of campaigns, managing timelines
  • Provide meaningful insights and benchmarking data to add value to client calls
  • Present creative and editorial work to clients for approval or modification to ensure satisfaction
  • Write client reports and launch campaigns
  • Undertake tasks such as report writing or meeting notes as part of our client service
  • Take the lead on client meetings to run through the ongoing results of their campaigns
  • Establish strong relationships with client accounts with the aim of retaining business for the company
  • Track key KPIs and analytics to measure campaign performance

Requirements:

  • Proactive, positive attitude with the ability to use initiative
  • Client facing service experience from a similar role
  • Experience translating results and KPIs into value for clients
  • Ability to handle multiple accounts whilst ensuring client satisfaction in a target oriented environment
  • Potential for shift work as role develops and our client base expands
  • Can-do attitude and energy that aligns with Hybrid’s growth ambitions
  • Eager to learn and develop skillset while supporting our world-class account management team
  • Strong organisational and time management skills to deliver on multiple projects simultaneously
  • Highly personable and able to build a rapport with clients and colleagues quickly in a professional manner
  • Keeps calm, pays attention to detail and delivers to high standards under pressure
  • Ideally a relevant qualification within marketing/ advertising, however not a must as product and industry training will be provided

Benefits:

  • Be part of a fast-paced, high growth company within an industry which is in-demand.
  • Huge potential for career progression opportunities in line with our ambitious growth plans
  • Ongoing coaching and development from senior leaders in digital, production, content and accounts
  • Bonus structure for achieving targets
  • Work with various project management tools – Trello, ClickUp, Hubspot
  • Training provided on publishing (wordpress), digital advertising management, client relationships
  • Role will require collaboration between departments within Hybrid – training on internal communication skills and exposure to different functions
  • In-depth training programme with our experienced leaders in account management and digital marketing
  • Fun and lively work culture with regular team events and social activities















    Apply now
    Vanessa Webley
    Talent Acquisition
    Speak or apply directly with our recruiter
    Join a team of outstanding people delivering more compelling media for our audiences and clients. Work in a dedicated environment, where bold ideas are turned into action.
    Salary
    Competitive
    Location
    Kuala Lumpur, MY
    Team
    Account Executive
    • High-growth digital media organisation with 3 offices globally
    • Experience rapid career progression across our thriving business and expanding global team
    • Hybrid provides outstanding training, supportive staff, and a positive work environment in our Q Sentral office
    • In 2021 Hybrid received a investment of £13m from one of the largest banks in the UK, fuelling our next stage of growth – be part of a fast paced, client focused media agency

    About Hybrid:

    Hybrid creates compelling media for higher education and technology. We own and operate four specialist web brands, reaching over 38 million students, educators and tech innovators every year. Using design, data and storytelling expertise, we work with our clients to influence highly relevant audiences. We make change happen.

    The opportunity:

    With rapid year on year growth that continued through to 2022, Hybrid is expanding our account management function to continue our outstanding levels of client service. The Account Executive role will support the full cycle delivery of our digital media campaigns. This is a fast-paced role involving high levels of client communication (phone and video call based), internal coordination of key staff (Editorial, Digital, Creative) and first-class organisational ability to manage multiple campaigns simultaneously.

    Responsibilities:

    • Support our two well established account management teams in Sydney and Bristol, working directly with Account Managers and Account Directors to coordinate advertising campaigns and directly managing the relationships with a select group of clients.
    • Work closely within our KL based digital, creative and editorial staff on client requirements
    • Liaise with stakeholders in the UK, Kuala Lumpur and Sydney on global initiatives and partake in bi-weekly team calls with full account management team
    • Act as a consistent point of contact for clients during production and live phases of campaigns, managing timelines
    • Provide meaningful insights and benchmarking data to add value to client calls
    • Present creative and editorial work to clients for approval or modification to ensure satisfaction
    • Write client reports and launch campaigns
    • Undertake tasks such as report writing or meeting notes as part of our client service
    • Take the lead on client meetings to run through the ongoing results of their campaigns
    • Establish strong relationships with client accounts with the aim of retaining business for the company
    • Track key KPIs and analytics to measure campaign performance

    Requirements:

    • Proactive, positive attitude with the ability to use initiative
    • Client facing service experience from a similar role
    • Experience translating results and KPIs into value for clients
    • Ability to handle multiple accounts whilst ensuring client satisfaction in a target oriented environment
    • Potential for shift work as role develops and our client base expands
    • Can-do attitude and energy that aligns with Hybrid’s growth ambitions
    • Eager to learn and develop skillset while supporting our world-class account management team
    • Strong organisational and time management skills to deliver on multiple projects simultaneously
    • Highly personable and able to build a rapport with clients and colleagues quickly in a professional manner
    • Keeps calm, pays attention to detail and delivers to high standards under pressure
    • Ideally a relevant qualification within marketing/ advertising, however not a must as product and industry training will be provided

    Benefits:

    • Be part of a fast-paced, high growth company within an industry which is in-demand.
    • Huge potential for career progression opportunities in line with our ambitious growth plans
    • Ongoing coaching and development from senior leaders in digital, production, content and accounts
    • Bonus structure for achieving targets
    • Work with various project management tools – Trello, ClickUp, Hubspot
    • Training provided on publishing (wordpress), digital advertising management, client relationships
    • Role will require collaboration between departments within Hybrid – training on internal communication skills and exposure to different functions
    • In-depth training programme with our experienced leaders in account management and digital marketing
    • Fun and lively work culture with regular team events and social activities
    Apply now















      Vanessa Webley
      Talent Acquisition
      Speak or apply directly with our recruiter
      Join a team of outstanding people delivering more compelling media for our audiences and clients. Work in a dedicated environment, where bold ideas are turned into action.