Clearing 2023: Student concerns

Clearing_2023_Student_Sentiments
blank_Drexel 6448

Higher education is a constantly shifting landscape; the priorities and concerns of incoming university students change year on year. As university marketing and admissions teams prepare for the mayhem of Clearing, it’s important to consider – what makes these students tick?

In a recent study by The Student Room, it was found that their concerns aren’t limited to academics. Instead, there’s a strong emphasis on three key areas: making friends, budgeting, and self-funding. All of which have one common thread – the increasing cost of living.

Almost 40% of students highlighted their primary worry as making friends when starting university in September. Whilst this is a perennial issue with new students – this year the reasoning is layered. In the midst of the cost of living crisis, students are especially exposed to its pinch. After rent and a weekly food shop, some may have to sacrifice gym memberships, eating out and nights out, meaning more limited choices when it comes to socialising.

Financial pressures are also impacting a significant amount of students’ decisions on where to study. With a rising number opting for universities closer to home to save on accommodation expenses, forgoing the experience of living in university halls can add to the existing worry of struggling to meet and make friends.

TSR data also revealed a prevailing trend: students are primarily financing their university education through maintenance loans, part-time jobs, and family assistance.

Clearing student concerns

Through the accumulation of all this financial pressure, incoming students naturally want to ensure that where and what they decide to study will lead them to a career that will provide a solid return on investment. 

For admissions and marketing teams, these student sentiments need to be considered in the run up to and on the day of clearing. 

Understanding and addressing these concerns in a way that will resonate with a Gen-Z audience will lead to higher enrolments and lower dropouts. Amongst the chaos and often stress of clearing, students are more likely to engage with universities that demonstrate empathy towards their worries. 

To become front of mind on the day, providers should highlight the support services available for students – from careers services and societies to networking events. Communicating these as inclusive spaces that don’t necessarily require hefty spending, is sure to resonate with today’s student audience. 

Transparency around on-campus cost of living will undoubtedly help. Offering practical advice on budgeting and promoting affordable accommodation options could alleviate anxieties around expenses. Showcasing financial support services such as part-time job boards and scholarship opportunities is a big must.

When it comes to graduate opportunities and prospects, this is a topic that is often already heavily marketed by HE providers. But perhaps this year, more than ever, this sentiment deserves to be an even bigger hook. Students want to feel reassured that after the costs and financial pressures subside, it was all worth it in the end.