Navigating the transfer student market

Transfer Student
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The pandemic era was tough for students considering their transfer options.

From maintaining the necessary grades from their bedroom to lacking face-to-face guidance on the transfer process to facing the prospect of moving during lockdowns — it all culminated in halting students’ transfer ambitions in their tracks.

Fast-forward to the 2023-24 academic year, and colleges are seeing a marked bounceback of transfer student enrollments across the US. According to the National Student Clearinghouse, we’re seeing a healthy 5.3% increase YoY.

This is great news for colleges, but a new kind of challenge for college marketers: transfer students come from institutions of all shapes and sizes, and have decided to change colleges for many different reasons.

The ‘transfer student’ umbrella is broad, so understanding the specific barriers, motivations and attitudes of transferring students is key to building effective marketing and messaging strategies.

Upwards vs Lateral

Upwards students drove the spike in transfer student enrollment, jumping 7.7% in the last year. Moving from 2-year to 4-year institutions takes a lot of administration for the student, and navigating the complex credit transfer system takes time and a lot of guidance. As community colleges lack the resources for personalized support, this presents a large challenge for students.
Lateral transfer students suffer the same bureaucracy but find it easier to justify the academic integrity of their credentials. Students coming in from other 4-year institutions are more hesitant because of social considerations, largely around leaving their current academic home to find a new network of friends in their new institution. A daunting task indeed.

In either case, making a clear guide on the credentials your university views as acceptable will help guide the student through a sometimes puzzling process. For lateral students, focusing on the social elements of your campus will help ease their concerns about ‘fitting in’.

 

Blog transfer student

Returning vs Continuing

Returning students are students who stopped out before deciding to return to college. In 2022, 41% of all lateral transfer students were doing so after pausing their higher education. These students may have hit pause on their studies for personal circumstances, financial constraints or loss of motivation to study. Speaking to these concerns by highlighting support and guidance can impact the likelihood of that student dusting off their notepad and trying again.

Continuing students attend classes in consecutive semesters but at different institutions. Targeting this type of student with time-bound CTA’s like Apply now for the fall semester offers direct timelines and continuity.

The personalization problem

Due to the varying forms of transfer students, personalizing messaging in the digital format can be tricky. If you’re a 4-year institution, elementary strategies like geo-ring fencing your local community colleges can give you a good starting point in finding upwards and intentional students. However, a limitation of this strategy is that it restricts your targeting to small numbers of personas at a time.

Widening the scope to target students making lateral transfers or looking to return to a new university after stopping out, takes a lot more technological expertise. Using agile content strategies can help personalize ad messaging at scale, resulting in a more diverse audience reached, but in a hyper-personalized way.

 

The rebound in transfer student enrollment presents universities with a chance to attract a diverse student body. Although, this doesn’t come without its complexities. Successfully engaging these students requires understanding their unique motivations and overcoming administrative and social integration hurdles. Embracing advanced digital techniques for personalized outreach is key, but this is no easy feat. Gaining the right expertise through a trusted partner can transform the challenge into an opportunity, allowing you to effectively connect with the diverse transfer student market.